Responsibilities

• Close sales of the firstdoctor solution with medical practices in defined region and specialty.
• Responsible for daily new business prospecting through cold calling and lead nurturing for small, medium, and large medical practices
• Drive the sales cycle through qualification, discovery, planning, promoting, demonstrating, referencing and closing.
• Analyze prospective customer needs and provide firstdoctor product and services information
• Educate and set expectations regarding the firstdoctor solution, from demonstration to delivery to ongoing optimal usage.
• Arranges and conducts site visits, conference calls, and pre-demonstration sessions
• Execute sales leveraging marketing materials, videos, portal demonstrations and proposal documents
• Maintains ongoing industry and product knowledge, adapting to changes in the market/competition
• Communicate and collaborate with the Team Lead on established goals and objectives
• Attend industry trade shows and conferences several times annually. Overnight travel required
• Travels regionally - 50% as required by position

Requirements

• 1+ years of field sales experience selling Practice Management, EMR, and/or Revenue Cycle Management.
• Minimum of Bachelor’s degree preferred.
• Proven sales producer; must prove sales track record of achieving sales quotas.
• Sharp communication skills are required – verbal, written, and product demonstration.
• Ability to present concepts and demonstrate software functionality using persuasive sales techniques.
• Must possess hunter and new business development mentality
• Good negotiation, conflict management & customer service skills
• Should be already comfortable in medical and health IT terminology.
• Working knowledge of the healthcare IT industry itself – PM, EMR, EDI, RCM, eRx tools, a plus.
• Working knowledge of medical practice workflow and operational issues, a plus

If you meet the above requirements, please submit your resume to hr@firstdoctor.net for immediate consideration. firstdoctor Healthcare is an equal opportunity employer. Only short-listed candidates will be notified.

Responsibilities

• Provide overall implementation of firstdoctor EMR; develop and oversee implementation project milestones
• Evaluate clients’ workflows, documents and procedures for implementation and customized training
• Management of clients’ expectations and relationships
• Client training on firstdoctor’s practice management/EMR application, including training providers, practice front office and billing staff
• On-site support and issues triage/resolution for clients during implementation and specifically when clients “go live”
• Support of project managers on assessing site operations in multi-site client operations
• Other projects that could range and vary in type, but may include on-site staff support for clients on firstdoctor processes (e.g., working client work queues) to specific assignments

Requirements

• Minimum of Bachelors Degree (Engineering, Computer Science, Healthcare Administration, Business, Communications preferred)
• Must have 1-2 years of work experience in EMR/EHR implemention in a healthcare setting, project and implementation management, training, account management and support, customer service department, consulting environment
• Working knowledge of physician billing, clinical, operational workflows for both in-patient and out-patient settings environment is a plus
• Ability to use individual discretion while dealing with clients
• Possess multi-tasking skills and works well under pressure with tight deadlines
• Strong ability to identify potential issues and participate in their resolution
• Sound analytical and problem solving skills
• Strong computer literacy and the comfort, ability and desire to advance technically and understand industry standards
• Self-motivated, detail oriented and team-player attitude
• Excellent verbal and written communication skills and telephone etiquette
• Basic understanding of connectivity and interfacing
• Travel requirements are 40% of the time
• Must possess our core values of Integrity, Innovation, and Teamwork

If you meet the above requirements, please submit your resume to hr@firstdoctor.net for immediate consideration. firstdoctor Healthcare is an equal opportunity employer. Only short-listed candidates will be notified.

Responsibilities

• Manage, organize and monitor progress of tasks assigned.
• Ensure team members work to resolve issues/verify deliverables.
• Provide status reporting of team activities and keep supervisors informed of task accomplishment, issues and status.
• Document tasks performed on a daily basis.
• To audit practices, finding and resolving neglected areas.
• To analyze clearing house, ERA and EOB rejections and providing viable solutions where possible.
• To coordinate with respective AR team leads for effective practice management.
• Correction of assigned errors in TD.
• Thorough verification of EDI files and coordination with the corporate office on paper claims printing in case of any issue.
• Perform job roles in compliance with IS Policies and Procedures and acceptable usage of asset and services guidelines.
• Regulatory, contractual and IS Policy violations are reported immediately to supervisors or appropriate authorities for rectification and disciplinary actions.
• Must possess expert-level knowledge of full Revenue Cycle Management.
• Ability to effectively initiate and manage multi-disciplined projects. Up-to-date knowledge of reimbursement regulations and compliance issues of third party payers (Insurance companies).
• Good communication and analytical skills.
• Capable of managing accounts receivable with multiple third party managed care contracts.
• Strong professional demeanor with the inherent quality to rapidly establish credibility and rapport with clinicians, managers, customers and external groups
• Ability to identify opportunities and solutions for process improvement along with the skills of planning and implementation of these solutions.

Requirements

• Bachelor’s Degree in Commerce

If you meet the above requirements, please submit your resume to work@firstdoctor.com for immediate consideration. firstdoctor Healthcare is an equal opportunity employer. Only short-listed candidates will be notified.